Some larger items require extra shipping fees. We will contact you if your order applies
Call for Best Prices: 713.784.2440
Login
Wishlist
My Cart

Return Policy


HOLD ON TO THE ORIGINAL BOXES AND PACKAGING. Lighting Plus will only accept a return if a Return Goods Authorization number (RGA) has been issued and the product is returned in the original manufacturer's packaging. Products may be returned within 14 days of receiving them. The products must be brand new (never used or installed) and in perfect condition with all of the manufacturer’s packaging intact. All returns are subject to a restocking fee is 30% of the purchase price; custom items, and items over $500 are non-refundable. Restocking fees may vary by manufacturer, so please contact Customer Support at info@lightingplus.com with any related questions. Your original shipping and processing charges will be deducted. Orders returned after 14 days or without an RGA # will be refused.

Cancellation policy
If you would like to cancel an order that has not shipped from the manufacturer, simply contact one of our customer service representatives at info@lightingplus.com Then we will submit a request to the manufacturer for cancellation. Shortly after, you will receive an email acknowledging your cancellation request followed by another email either confirming the cancellation or stating that we were unable to cancel. Please allow up to 72 hours for confirmation of cancellation.

Once an order has already shipped, it cannot be cancelled, rerouted or redirected. If you would like to return the item, you will need to follow the "Standard Return Policy." Do not refuse the delivery of non-damaged goods as this will result in up to a 50% restocking fee. A delivery refusal may also result in the loss of your product and may void any possibility of a refund. You may also be charged for roundtrip shipping costs.

Start receiving your exclusive offers and updates today!
Submit
Account Info
Logout
Training On XOLogic Features
If you have any questions on how to use any of the available XOLogic features, use the link below. For Any Other Questions:
Fill in the form below for any questions that fall outside the scope of our existing training videos. We will respond promptly and help in whatever capacity that we can. If you would like to speak with us directly, you can reach us Monday through Friday from 8AM to 5PM Mountain standard time by calling 1 (866) 684-4134.
Customer Copy
Images
Item Details
Customer Information
Item Prices
Order Totals
Vendor Information
Order & Item Notes
Terms & Conditions
Recipient:
Reply-To:
Subject:
Images
Item Details
Customer Information
Item Prices
Order Totals
Vendor Information
Order & Item Notes
Account Rebate
Terms & Conditions
XOLOGIC